We want you to be 100% satisfied with your purchase. If you’re not happy with your order, here’s how we handle returns and refunds.
Eligibility for Returns
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You must request a return within 7 days of receiving your order.
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The product must be unopened, unused, and in its original packaging.
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Returns are not accepted for used or damaged perfumes unless there was a manufacturing defect or you received the wrong item.
How to Initiate a Return
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Email us at [Your Contact Email] with your order number and reason for return.
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Wait for our confirmation and return instructions.
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Ship the item back to our return address (customer is responsible for return shipping costs unless the item was defective or incorrect).
Refunds
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Once we receive and inspect the item, we’ll process your refund within 7 business days.
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Refunds are issued to the original payment method.
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Shipping charges are non-refundable.
Non-Returnable Items
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Items marked as “Final Sale”
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Personalized or custom items